FAQ
Frequently Asked Questions (FAQ)
1. How are orders shipped, and do you offer international shipping?
We ship orders via USPS. Once your order is shipped, you will receive a tracking number via email. Orders are shipped out during weekdays, any orders place over the weekend will ship the following Monday. Any orders placed on a holiday will ship out the following regular business day. We do not currently ship internationally.
2. What is your return + refund policy?
We want you to be completely satisfied with your purchase. We currently do not offer any returns or refunds, but if you have issues with a product we want to make it right. Please reach out to me directly via email or instagram messages.
3. How can I contact customer support?
- Email: nooncollective.sarah@gmail.com
- Instagram: nooncollective.co
4. Do you offer any discounts or promotions?
Yes! Make sure you are following us on Instagram to stay up to date on any discounts or promotions that are available. You can always check back on our website, too!